Question 1

What is a cleaning fee

Accepted Answer

A cleaning fee is a standard charge that helps ensure the property is thoroughly cleaned and maintained between guests. This fee covers the costs of professional cleaning services, laundry, and restocking essentials, so you can enjoy a comfortable and welcoming space during your stay. In accommodations such as hotels, the cleaning fee is usually included in the overall price, however, the only difference for us is that we break it down. When booking through a platform, the cleaning fee will be itemised for you.

Question 2

How to use our smart locks

Accepted Answer

Please watch this demonstrative video below:

https://video.wixstatic.com/video/31ae92_457ec66c4b6d47fd8d67b7f261365c6c/1080p/mp4/file.mp4

To use the lock

Touch keypad with the palm of your hand or fingers to activate

Input a registered User PIN Code

Rotate the knob to enter

Question 3

How to use our electric blinds

Accepted Answer

If you are in a suite with Velux windows, we have specially fitted black out blinds installed for your comfort. To use the blackout blinds simply press the arrows up and down to operate

Below is a demonstrative video
https://video.wixstatic.com/video/31ae92_847c768489a547f3a8448e33000a4637/1080p/mp4/file.mp4

Contact

Your gateway to an
unforgettable experience.

Contact

Your gateway to an unforgettable experience.

Your gateway to an
unforgettable experience.